FAQ
Find answers about Yogile accounts, storage, sharing, privacy, photos, videos, and albums.
General FAQ
Common questions about Yogile
Does Premium cover my whole account?
Yes. Premium applies to your entire account, with no album or photo uploading limits.
Do contributors need Premium?
No. Anyone invited to your albums can upload unlimited photos.
How much does Premium cost?
$44.99 per year, including unlimited photos and 10 GB of video storage.
Are my original files preserved?
Yes. Photos stay in their original resolution and remain available to download.
What makes Yogile different?
Yogile focuses on ease of use: contributors can upload without an account, and photos and videos stay in their original resolution.
Will Yogile be here long term?
Yes. Yogile is independent, profitable, and has operated for 17 years.
Can I use Yogile commercially?
Yes. Yogile has no restrictions on commercial use.
Does Premium renew automatically?
Yes. Cancel anytime to stop renewal; Premium remains active through the billing period.
What happens after the free trial?
After 7 days, older albums are deleted unless you upgrade to Premium.
Does Yogile use my photos for AI?
No. Yogile does not scan your library for AI training or advertising.
General
How can I be sure my photos and videos are safe?
For added safety, Premium accounts also receive a second backup. This allows us to restore photos and videos that you may have accidentally deleted.
What makes Yogile different from other photo and video storage services?
Other services often make the upload process complicated. With Yogile, sharing stays simple.
You retain ownership of all your photos and videos, and they are stored in their original resolution.
How can I be sure that Yogile will continue operating long term?
You can count on Yogile to keep your photos and videos safe for the long haul.
Uploading on my iPhone or iOS device is slow. What can I do?
Your photos will upload as JPG instead of HEIC, which improves compatibility and upload performance.
Accounts
What’s the difference between a paid account and a free account?
During the 7-day trial, free accounts include:
• Unlimited photo storage
• 1 GB of video storage
With a paid (Premium) account:
• Albums are never automatically deleted while your subscription is active
• Unlimited photo storage is included
• 10 GB of video storage is included
How much does an upgraded account cost?
Does an upgrade remove limits from just certain albums, or my entire account?
A Premium account can have:
• Unlimited albums
• Unlimited photos per album
• 10 GB of total video storage
• No uploading restrictions
If I am a Premium customer and I set up an album, is there a limitation for people I invite?
Video storage limits apply to the account total (10 GB for Premium).
Can I use Yogile for commercial purposes?
Does the Premium plan renew automatically? How do I cancel?
You can cancel at any time. Your account will remain Premium until the end of the billing period and will not auto-renew afterward.
What happens if I cancel my Premium account?
Once it expires, your account returns to the free plan. On the free plan, albums older than 7 days are automatically deleted.
Before expiration, you can download your photos and videos using the album download option.
Can I store videos in Yogile?
• Free trials include 1 GB of video storage
• Premium plans include 10 GB of video storage along with unlimited photo storage
What image and video file formats do you support?
We also support common video formats, including: MP4, MOV, AVI and most standard mobile video formats.
How do I correctly set the photographer name? It says "Shot by Unnamed."
To change your display name, click My Account in the top menu and update your display name.
Privacy
Who owns the photos and videos uploaded to Yogile?
Please see our Terms of Service for more details.
Are my photos and videos analyzed or used for AI training?
Can people delete photos or videos from a shared album?
Who can see my albums?
You can:
• Add a password
• Set albums to private
• Require approval before submissions appear
Photos and Videos
Can I edit photos stored on Yogile?
Can I download photos and videos in high resolution?
How do I delete or rotate a photo or video?
What happens to photos and videos I copied to another user’s album if my account expires?
If your account expires or is deleted, copied photos and videos may also be removed. To ensure continued access, the other user should save their own copy within their account.