FAQ

See exactly how Yogile stores, protects, and shares your photos before you create your private library.

Private by defaultAlbums are not publicly listed.
No AI scanningNo AI training or advertising profiles.
Original filesDownload your full-resolution photos.
Protected uploadsFiles travel over an HTTPS connection.
You own themYour photos and videos remain yours.
Additional backupIncluded with Premium accounts.

Security & Privacy

What happens to your photos

Are my photos private?

New albums are not publicly listed. You decide when to share an album link, and you can use private access or add a password when you want tighter control.

Does Yogile scan my photos or use them for AI training?

No. Yogile does not analyze or scan your photos and videos for AI, use them to train AI models, or build advertising profiles from your library.

Who owns the photos and videos I upload?

You retain ownership of all photos and videos you upload. Yogile does not take ownership of your content.

How are uploads and stored files protected?

Your device connects to Yogile over HTTPS, and uploaded photos and videos are stored using Amazon S3. Premium accounts also receive an additional backup for recovery.

Are my original files preserved?

Yes. Yogile stores photos in their original resolution so the full-resolution files remain available to download.

Who can see an album I share?

Only people with access to the album can open it. You can keep it unlisted, add a password, use private access, and require approval before contributed photos appear.

What happens if I accidentally delete photos?

Premium accounts receive an additional backup that can help with recovery after accidental deletion. Contact Yogile support as soon as possible if you need help recovering files.

What happens when the free trial ends?

Free accounts have a 7-day trial. Albums older than 7 days are automatically deleted unless you upgrade. With an active Premium account, albums are not automatically deleted and photo storage is unlimited.

Can I download or delete my content?

Yes. You can download photos and videos from your albums, delete individual files or albums, and remove your account from My Account.

General

How can I be sure my photos and videos are safe?
We use Amazon S3 storage services for all accounts on Yogile, safely securing your photos and videos in the cloud.

For added safety, Premium accounts also receive a second backup. This allows us to restore photos and videos that you may have accidentally deleted.
What makes Yogile different from other photo and video storage services?
Our main focus has always been ease of use. People contributing photos and videos to your albums don’t need to create an account to upload their content, making it easy for friends and family to share their favorite moments without hassle.

Other services often make the upload process complicated. With Yogile, sharing stays simple.

You retain ownership of all your photos and videos, and they are stored in their original resolution.
How can I be sure that Yogile will continue operating long term?
We are an independent and profitable company. We have been running Yogile for over 10 years and have streamlined our operations to provide reliable service.

You can count on Yogile to keep your photos and videos safe for the long haul.
Uploading on my iPhone or iOS device is slow. What can I do?
Go to Settings → Camera → Formats and change from ‘High Efficiency’ to ‘Most Compatible.’

Your photos will upload as JPG instead of HEIC, which improves compatibility and upload performance.

Accounts

What’s the difference between a paid account and a free account?
With a free account, albums that are more than 7 days old will be automatically deleted unless you upgrade.

During the 7-day trial, free accounts include:
• Unlimited photo storage
• 1 GB of video storage

With a paid (Premium) account:
• Albums are never automatically deleted while your subscription is active
• Unlimited photo storage is included
• 10 GB of video storage is included
How much does an upgraded account cost?
$44.99 per year. The Premium plan includes unlimited photo storage and 10 GB of video storage.
Does an upgrade remove limits from just certain albums, or my entire account?
Upgrades apply to your entire account.

A Premium account can have:
• Unlimited albums
• Unlimited photos per album
• 10 GB of total video storage
• No uploading restrictions
If I am a Premium customer and I set up an album, is there a limitation for people I invite?
No. If you have a Premium account, family and friends can upload an unlimited number of photos to your albums.

Video storage limits apply to the account total (10 GB for Premium).
Can I use Yogile for commercial purposes?
Yes. We have no restrictions on commercial usage. Many professional photographers use Yogile to share albums with clients.
Does the Premium plan renew automatically? How do I cancel?
Premium plans renew automatically yearly (or monthly for monthly plans).

You can cancel at any time. Your account will remain Premium until the end of the billing period and will not auto-renew afterward.
What happens if I cancel my Premium account?
Your Premium account will remain active for the remaining paid period.

Once it expires, your account returns to the free plan. On the free plan, albums older than 7 days are automatically deleted.

Before expiration, you can download your photos and videos using the album download option.
Can I store videos in Yogile?
Yes. All users can upload videos.

• Free trials include 1 GB of video storage
• Premium plans include 10 GB of video storage along with unlimited photo storage
What image and video file formats do you support?
We support almost all common image formats, including: RAW, JPG, TIFF, PSD (Photoshop), GIF, PNG and more.

We also support common video formats, including: MP4, MOV, AVI and most standard mobile video formats.
How do I correctly set the photographer name? It says "Shot by Unnamed."
All users are nameless by default.

To change your display name, click My Account in the top menu and update your display name.

Photos and Videos

Can I edit photos stored on Yogile?
Yes. Open the photo and click the editing icon to apply filters or make adjustments.
Can I download photos and videos in high resolution?
Yes. Open the photo or video, click the menu, and select ‘Download.’
How do I delete or rotate a photo or video?
Open the photo, click the menu, and choose the desired action.
What happens to photos and videos I copied to another user’s album if my account expires?
If you copy photos and videos or an entire album to another user’s album, those images remain linked to your account.

If your account expires or is deleted, copied photos and videos may also be removed. To ensure continued access, the other user should save their own copy within their account.

Albums

Can I combine multiple albums into folders?
Yes. Drag one album onto another to create a folder.
How do I change album settings?
Open the album and click the settings (gear) icon.
How do I download all photos and videos from an album?
When viewing an album, click the download icon above the gallery to download all content.
Can friends upload photos and download them in printable quality?
Yes. Anyone with access to an album can upload photos. If you enable moderation, submissions must be approved before appearing.
Can I embed an album on my website?
Yes. Open the album, click Share, then choose ‘Embed on website’ to generate your embed code.